Well established Software House are looking for an experienced Application Support Engineer to join their home based team. The software support team have worked remotely for the last 5 years and the company are experienced when it comes to onboarding and motivating a home based workforce.
You will be supporting an industry leading web based application, the clients handle the 1st line and functional support and therefore the issues reaching your desk are going to be of a technical nature and require you to make use of your solid SQL Server skills. Good experience supporting a web based application on SQL Server would be ideal previous experience as well as an appreciation of ITIL. You will confident investigating and diagnosing technical issues and work closely with colleagues in development and testing.
An understanding or appreciation of coding is advantageous, this can be from a hobby point of view or a college course or degree. The client has a great track record of progressing people internally with routes for growth including development, consultancy or testing.
Based 100% from home you will join up with colleagues from all parts of the UK such as Bristol, Milton Keynes, Newcastle, Nottingham and Manchester.