Customer Service (Fluent German required)

My global leading technology client is looking to build on their Customer Service team. This is a key position within the company maintaining relationships with new and existing clients. You will need to be fluent in German, English and 1 other European language.

Duties:

• Monitor Customer satisfaction and Service levels
• Clearly communicate with customers via email and phone in various languages.
• Receive incoming calls, responding to requirements to ensure a smooth experience.

Skills:

• Fluent in German
• Fluent in English
• Fluent in 1 other European language
• Excellent customer service skills, previously working within a similar environment (Telephone, email response in Admin/office environment)