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Customer Service / Returns Team Leader

Customer Service / Returns Team Leader

Job Title: Customer Service / Returns Team Leader
Contract Type: Permanent
Location: Sunbury
Industry:
Salary: £24,000 + Benefits + Bonus
Start Date: ASAP
Reference: AK8499
Contact Name: Abi King
Contact Email: abigail.king@pytec.co.uk
Job Published: November 02, 2017 09:53

Job Description

Major multinational technology company seeks a Customer Services Admin Team Leader for an interesting role at their headquarters in Sunbury on Thames.

 

You will effectively lead team members within the department, who deal with the return and replacement of IT products, whilst liaising with other internal departments and monitoring trends and customer satisfaction to ensure an excellent customer experience. Any German language skills would also be advantageous but are not essential.

 

This would be a great role for somebody with previous experience of leading a team and who has dealt with returns /  replacements of products. Previous customer service experience is essential.

 

My client offers a great benefits package and an excellent working environment. They are located very close to a train station so easily commutable from all of South West London.