Field Service Engineer – Voice / SIP / IP-PBX

Field Service Engineer – Voice / SIP / IP-PBX

Job Title: Field Service Engineer – Voice / SIP / IP-PBX
Contract Type: Permanent
Location: Exeter, Devon
Salary: £20-25,000
Start Date: ASAP
Reference: JP8491
Contact Name: Jack Purser
Job Published: October 23, 2017 17:29

Job Description

Voice Engineer required for a field service position. You will have experience of supporting IP PBX systems / VoIP (SIP Trunk and User Endpoints) / Unified Communications solutions. Ideally your voice background will cover installation and support across one of more of the following IP PBX systems Avaya, Siemens, Mitel or Panasonic.

The role involves:

  • Providing technical support on voice systems e.g. IP-PBX, SIP trunks, other aspects of VoIP
  • Performing a key role during installations/deployment of solutions
  • Ensuring all outstanding issues are managed accordingly
  • Analysis and diagnosing issues

Candidates must be able to demonstrate previous Voice support and ideally you will hold a City and Guilds, Telecommunication Systems (2730) Level 2 (or above), BTEC Communications Level 2 or above, NVQ Communication Technologies Level 2 or above, IP-PBX platform accreditation e.g. Avaya, Siemens, Mitel, Panasonic