Senior Infrastructure Analyst / 3rd line Support Engineer
3rd Line Support Infrastructure Engineer (Microsoft, VMWare, Cisco) required to join a major brand at their office in Northampton. Working as part of an expanding IT Services Team you will be responsible for 3rd line support and high level project.
Ideally candidates will have demonstrable experience operating as a Senior Infrastructure or 3rd line Support Engineer and have the confidence to act as a final point of escalation on Networking, Server and Desktop related issues. You will also support in house and major clients and work closely with development, testing and architecture teams when delivering key projects. Relevant qualifications such as MCSE/ MCSA, CCNA / CCNP and VCP would he beneficial however the in depth technical experience is far more important for this role. Other areas of technical knowledge required includes disaster recovers, performance, capacity and availability monitoring, enterprise storage and Databases.