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IT Support Desk Team Leader

IT Support Desk Team Leader

Job Title: IT Support Desk Team Leader
Contract Type: Permanent
Location: Northampton
Industry:
Salary: £35-38,000
Reference: HG9580
Contact Name: Holly Gibbins
Contact Email: holly.gibbins@pytec.co.uk
Job Published: June 16, 2021 16:27

Job Description

Joining a technical team you will manage a small team of IT support desk analysts who are supporting internal users. Ensuring the ticketing systems are in good working order and being used correctly you will ensure SLAs are being met and the system up time is being communicated to the business.

As a confident leader you will be part of developing and implementing the short term and long-term IT strategies, manage supplier relationships and proactively investigate and recommend on new technologies.

A great opportunity to join a growing company in a friendly IT department where you can really make your mark and help influence and encourage the team.