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Network Support Engineer Data & Voice / 2nd Line Cisco Network Support Engineer – CCNP

Network Support Engineer Data & Voice / 2nd Line Cisco Network Support Engineer – CCNP

Job Title: Network Support Engineer Data & Voice / 2nd Line Cisco Network Support Engineer – CCNP
Contract Type: Permanent
Location: Stratford-Upon-Avon
Industry:
Salary: £33,000 - £36,000 + excellent benefits
Start Date: ASAP
Reference: AK8711I
Contact Name: Abi King
Contact Email: abigail.king@pytec.co.uk
Job Published: July 10, 2018 10:17

Job Description

Job: 2nd Line Cisco Network Support Engineer / 2nd Line Engineer, Cisco Network Support Engineer / Network Support Engineer / Network Support Engineer Data & Voice

Skills: CCNP, Cisco, Networking, WAN, DSL, MPLS, FTTC, BGP, EIGRP, OSPF, Routers, Switches

Network Support Engineer Data & Voice / 2nd Line Cisco Network Support Engineer  required to work in an onsite team for a major managed services company to provide 2nd line support. You will be interfacing directly with the service desk and maintaining the incident and problem management process. It is essential you have a valid CCNP certification.

You will have considerable Cisco support and configuration experience on a network operations environment and it is essential you have a valid CCNP qualification. A solid understanding of network technologies and protocols is essential (e.g.  DSL, MPLS, FTTC, BGP, EIGRP, OSPF, WAN routing and switching), ideally with Cisco Call Manager experience.

The role will focus on the provision of complex diagnostic / technical fault resolution services and support in line with set SLA’s to ensure maximum customer satisfaction.

My client offers a fantastic working environment with the basic salary in the region of £33-36,000 depending on experience, plus a bonus, competitive pension contribution and access to an excellent benefits scheme.