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Service Delivery Manager - IPT

Service Delivery Manager - IPT

Job Title: Service Delivery Manager - IPT
Contract Type: Permanent
Location: Scotland
Industry:
Salary: £40-45,000 + 5k c/a + Bonus + Benefits
Start Date: ASAP
Reference: AH8807
Contact Name: April Harrold
Contact Email: april.harrold@pytec.co.uk
Job Published: August 03, 2018 16:16

Job Description

Leading IT service provider requires an experienced Service Delivery Manager to manage a team of site and field based engineers covering the North West. Working with demanding customers you must have experience managing a team of break fix / telephony engineers and be used to taking control of large multi-site accounts.   

Successful candidates will have at least 3 years’ Service Delivery Manager experience including producing SLA reports, building relationships with customers, monitoring overall performance of services, service reporting and ensuring all projects are delivered on time within scope and budget.

This is an excellent opportunity to take on a challenging Service Delivery Manager role where you can really progress your career with a major IT company.

With travel expected throughout Scotland and the North West