Keywords for this job: desktop support analyst helpdesk service desk 1^st 2^nd exchange windows remote office hardware

Skill: Active Directory, Microsoft Exchange, Windows, TCP/IP, DNS, DHCP, Office 365

An exciting opportunity has arisen for an IT Service Desk Analyst to join an exciting and reputable client in Northampton. You will be providing 1st and 2nd remote support to IT users. You will have proven experience supporting Windows, Microsoft Exchange, Active Directory and Office365. An understanding of networks and network communications TCP/IP, DNS & DHCP would be highly beneficial.

Joining a Service Desk you will be the first point of contact for IT users and will have the opportunity to provide support on a variety of technical issues using your Active Directory, Windows 7 and 10 skills along with Microsoft Exchange and Office365. The successful applicant will bring an energetic and team player approach ideally with previous experience of working on a Helpdesk / Service Desk or in a similar IT Support role.

You must be a confident communicator able to deliver efficient support with accuracy and attention to detail. This is an excellent opportunity to work for a growing company that offer great benefits. Based in Northampton this position is easily commutable from Kettering, Wellingborough, Daventry and Rushden.