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2nd Line Support Analyst

2nd Line Support Analyst

Job Title: 2nd Line Support Analyst
Contract Type: Permanent
Location: Central London
Industry:
Salary: £25,000 - 28,000
Start Date: ASAP
Reference: AR8811
Contact Name: Alex Roberts
Contact Email: alex.roberts@pytec.co.uk
Job Published: August 09, 2018 11:27

Job Description

Keywords for this job: desktop support analyst helpdesk service desk 2nd 3rd exchange windows remote office hardware

Skill: Active Directory, Microsoft Exchange, Windows, TCP/IP, DNS, DHCP, Office 365

An exciting opportunity has arisen for a 2nd Line IT Support Analyst to join an exciting and reputable client in Central London. You will be providing 2nd and 3rd line support to IT users. You will have proven experience supporting Windows, Microsoft Exchange, Active Directory and Office365. An understanding of networks and network communications TCP/IP, DNS & DHCP would be highly beneficial.

Joining a Service Desk you will be supporting IT users and will have the opportunity to provide support on a variety of technical issues using your Active Directory, Windows 7 and 10 skills along with Microsoft Exchange and Office365. The successful applicant will bring an energetic and team player approach ideally with previous experience of working on a Helpdesk / Service Desk providing 2nd line support or in a similar IT Support role.

You must be a confident communicator able to deliver efficient support with accuracy and attention to detail. This is an excellent opportunity to work for a growing company that offer great benefits and a great opportunity for someone who is wanting to progress and develop within their IT career.