Service desk / helpdesk team leader wanted to manage a 24/7 shift team. Either an experienced team lead or a good service desk engineer looking to progress into a team lead role you must have good experience in Microsoft Desktop technologies including, Windows 7 and 8, and MS Office and Windows server 2008/2012.
A hands on leader providing 1st line and some 2nd line support on a 12 hour (4 on 4 off) shift basis with good ticketing system experience who is supporting Microsoft Windows 7 (or later) and MS Office 2007, 2010, 2013 as well as other Desktop software. Candidates with remedy ticketing system experience is advantageous.
It is essential all applicants be eligible to gain UK Security Clearance. This is a wonderful opportunity for someone who is possibly working on a service desk and/or 1st line support desk and looking to move their career into an organisation that offers progression, training and an exciting future.