Acting as point of contact for internal & external customers you are expected to provide 1st line support on a 24/7 shift basis and troubleshoot basic network issues. The main focus of the role is supporting Microsoft Windows 7 (or later) and MS Office 2007, 2010, 2013 as well as other Desktop software and some hardware troubleshooting.
My client is looking to grow their 24/7 Service Desk with an outgoing confident person who is passionate about technology. It is essential all applicants be eligible to gain UK Security Clearance. This is a wonderful opportunity for someone who is possibly working on a service desk and/or 1st line support desk and looking to move their career into an organisation that offers progression, training and an exciting future.