Voice Change Engineer

Voice Change Engineer

Job Title: Voice Change Engineer
Contract Type: Permanent
Location: Hemel Hempstead
Salary: £27,000 - £30,000
Start Date: ASAP
Reference: AK9093
Contact Name: Abi King
Contact Email:
Job Published: July 26, 2019 16:57

Job Description

Voice Change Engineer - CCNA, CCNP, Cisco, CUCM, ITIL

Voice Change Engineer required to co-ordinate, plan, design and implement customer's network configuration changes to managed service accounts. It is essential that you have several years' commercial Cisco Network support experience with a CCNA Collaboration certification, a good level of Cisco Unified Communications Manager (CUCM) skills is expected.

The engineer will perform technical validation of any submitted change requests, ensure that changes are implemented with a low risk approach to minimise the impact on the service and design and document all necessary lines of configuration appropriate to the change.

It is essential that you Cisco Network support experience along with a CCNA Collaboration and/or CCNP accreditation. Network Change control/co-ordination and experience of working in a Network Operations Centre (NOC)/Network Management (NMC) environment is preferred. Awareness of ITIL is beneficial.

Anyone applying for this position has to be eligible to gain UK security clearance to SC level.